Welcome to Orbit Smart Solutions (“Company,” “we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect,
use, disclose, and protect your information when you visit or make a purchase
on our website www.dotpk.pk.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: We do not store full payment details. Payments are processed through secure third-party payment gateways.
- Technical Information: IP address, browser type, device information, and cookies to improve user experience.
- Order & Communication Records: Details of purchases, queries, and communication history.
2. How We Use Your Information
- Process and deliver your orders.
- Contact you regarding orders, account, or support queries.
- Send promotional offers, updates, or newsletters (opt-out anytime).
- Improve our Website, products, and customer experience.
- Comply with legal requirements and prevent fraudulent activity.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data only in these cases:
- Service Providers: Courier companies, payment processors, IT service providers.
- Legal Obligations: When required by law, court order, or government authority in Pakistan.
- Business Transfers: In case of merger, acquisition, or restructuring.
4. Data Security
We take reasonable technical and organizational measures to protect your data.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences.
- Improve website performance.
- Analyze traffic for better service.
You can disable cookies in your browser, but this may affect functionality.
6. Your Rights
As a user in Pakistan, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
To exercise these rights, contact us at support@dotpk.pk.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible
for the privacy practices of those websites.
8. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly
collect information from children.
9. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted
on this page with the “Last Updated” date. Continued use means you accept changes.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 support@dotpk.pk